How DANA And QRIS Records Are Handled
Our Privacy Policy covers details you submit while opening an account, such as your contact information, verification details, login activity, and messages sent to support. We also record transaction references and payment status when you use DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account,
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so we can match a cashier request to your account and investigate an unclear receipt. Device type, browser version, approximate connection data, and security events may be collected to protect sign-in sessions and detect unusual access. We use these records for account operation, payment reconciliation, fraud
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prevention, support replies, and legal obligations that apply to us. We do not describe payment details as permission to use them for unrelated purposes. Where local law permits, you can ask what data we hold, request a correction, or ask how long a record is retained.
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Access depends on local law and on confirming that the request belongs to you.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.